ABOUT THE 'FACILITY'
The facility is the Uluru Travel web site and offers the ability to enter into
transactions with us and with certain parties whose content appears on the
site. You acknowledge that the goods and services accessible through the
facility are provided by third parties, and we are not responsible for those
goods and services. Third party providers impose different terms and conditions
on the sale of specific travel products featured on this site. You should
carefully read all the terms and conditions specific to the product you are
booking before finalising your travel transaction.
TRAVEL SPECIFIC TERMS AND CONDITIONS
Prices displayed in this web site or when booking
online are subject to third party provider availability.
The general booking form constitutes a request
only and we do not guarantee availability until
the booking has been confirmed by one of our consultants
and paid for. Hotel/car availability and price
conditions can change at any time. Other special
conditions may apply. Bookings made through the
booking engine also constitute a request, and the
correctness of this request in regards to what
you would like to book is the responsibility of
you, we do not guarantee the price and availability
until the booking is confirmed by one of our consultants.
2. Booking Acknowledgement
Acknowledgment of your booking request will be made
via e-mail or telephone within 48 hours of receipt
of your request. Please check your e-mail regularly
to ensure your prompt receipt of any relevant communications.
The prices shown on this Website can be purchased
only in conjunction with the Website, and payment
must be received at the time of booking (or within
the time period specified for e-mail booking requests)
unless prior alternative arrangements have been
made with Uluru Travel. Failure to pay for your
travel within the applicable time period may result
in the automatic cancellation of the booking. Uluru
Travel does not accept any responsibility for any
loss incurred as a result of an automatic cancellation
or any failure of e-mail delivery (irrespective
of the reason for such failure).
3. Accuracy of information and limitation of liability
Uluru Travel has taken reasonable care with the content
of this web site, including all travel information
but it is subject to amendment at any time without
notice. Uluru Travel publishes such information
in good faith however will not be responsible for
errors, omissions or misleading information in
travel information and listings. You should make
your own evaluation of the accuracy or completeness
of any information, opinion, advice or other content
available through the facility. As user you acknowledge
and accept that.
You are solely responsible for the suitability of
any travel services, which you purchase by means
of the service. In particular, we are not liable
for any inconvenience caused or expense incurred
as a result of any unsuitability of travel services.
Any Agent's role in relation to your travel arrangements
is limited to facilitating your booking and arranging
travel documentation, payments and refunds as applicable.
Uluru Travel accepts responsibility for the performance
of this role and for the negligence of its employees.
However, Uluru Travel disclaims all liability for
any technical errors, corruption of any data, unauthorised
access to your personal data, inaccuracies in information
supplied by third parties, or failure to complete
bookings where that failure is due to circumstances
beyond its control.
Uluru Travel accepts no responsibility or liability
for any failure or delay on the part of any third
party in providing travel services to you where your
booking has been properly processed by it; nor are
we responsible for any acts or omissions of third
parties in the course of delivery of such travel
services. Where the Uluru Travel is liable to you
under these terms and conditions our liability will
be limited to providing the relevant booking services
again or to refunding money paid in relation to services
not provided because of our default. Where refunds
are due to you from third party suppliers of travel
products or services, Uluru Travel will provide reasonable
assistance to you in claiming such funds from those
suppliers. Under NO circumstances will be be liable
for direct, indirect, consequential or incidental
damages including but not limited to lost profits
or savings or damages for disappointment.
4. Booking Cancellation and Amendment Charges
Certain fees may be payable in respect of transactions
entered into using the Service, as notified at
the time of the relevant transaction. These fees
may include, cancellation fees and, where amendment
is permitted, amendment fees. In some circumstances,
suppliers charge cancellation and/or amendment
fees in addition to those imposed by Uluru Travel.
Unless otherwise notified to you at the time of
entry into the relevant transaction, a charge of
$25 is payable to Uluru Travel in respect of any
cancellation, and, where amendment of a booking
is permitted, your first 2 amendments are free,
then a charge of $25 is payable to the Agent for
each permitted amendment. Before entering into
a transaction, you should carefully check to see
whether any other cancellation or amendment fees
apply. These charges will be deducted from your
credit card at the time charges are incurred.
Specific Cancellation fees for accommodation charged
by Voyages Hotels and Resorts are as follows
- 14 days or more prior to arrival:
- Between 7 - 14 days prior to arrival:
room rate for 1 night per room cancelled
- Less than 7 days or no show: room
rate for 2 nights per room cancelled
5. Travel Insurance
It is recommended that all travellers obtain travel
insurance against cancellation or amendment fees
as well as providing sufficient medical cover.
6. Changes to these Terms and Conditions
Uluru Travel has the authority and the right to at
any time it sees fit to change or modify all or
any part of these terms and conditions.
7. Third Party Advertisements
All third party advertisements on this Website are
provided by the relevant third party. Uluru Travel
does not seek to verify any of the information
or representations in these adverts. All queries
regarding these adverts and any of the goods or
services offered in them should be directed to
the relevant third party advertiser.
8. Intellectual Property
This website, the software, design, text and graphics
comprised in this website and the selection and
layout of this website, are owned or licensed by
us and are protected by Australian and international
intellectual property laws. You may view and electronically
copy the pages of this website in the usual operation
of your web browser in visiting this site, but
for no other purpose. Any other use of the material
contained on this website, such as copying, distributing,
selling, modifying, transmitting, reusing, re-posting
or publishing is strictly prohibited, without our
specific written permission. Unauthorised use of
materials from our site will not only breach this
agreement, but may violate copyright and other
laws. Certain trade marks, service marks, business
names, company names, logos, trade names and get
up (trade dress) used on this site are owned by
us or our licensors.
Your use of this web site and reservation facilities
is subject to the following Standard Terms of Service
1. Ownership, copyright and trade marks
The content of this web site and booking engine,
the licensor and / or provider of this site. Unauthorised
use is strictly prohibited. All title, ownership
rights and intellectual property rights, including
copyright, rest with Uluru Travel.
2. Use of the Booking Engine (booking Online)
In making a hotel, tour or car reservation for you
through the booking engine, the Agent will be acting
as agent of the hotel/wholesaler, car hire company
or tour operator concerned. The Agent accordingly
accepts no responsibility or liability for any
misunderstanding or error, whatsoever and howsoever
caused, in respect of any reservation made through
the booking engine. The onus rests on you to read
the booking rules and ensure your booking abides
by these, to carefully check and correct any mistakes
in your reservation request and in any confirmation
thereof received from the hotel, car hire company
or tour operator via the Agent.
3. Use of your contact information
As user of this web site and any service or facility
such as the booking engine, you agree and consent
that Uluru Travel may use, including to share with
third parties, your contact information (i.e. your
name, e-mail and physical / postal address and
/ or other contact details) for all purposes directly
connected with your reservation request.
As a condition for your use of this web site including
any service or facility such as the booking engine,
you agree to indemnify the Agent from and against
any liability, damage or loss that the Agent incurs
or suffers as a result of any action, inaction
or omission on your part.
5. Clients Responsibility
By registering for the service, you warrant to us
that you are at least eighteen years old You must
have sufficient credit on your credit card account
to meet all charges for travel services you book
through this web site.
You must read the travel-specific terms and conditions
and convey all information set out in those terms
and conditions to any other parties covered by any
booking you make.
You must keep secure any means of identification
that we provide to you in order to access the service.
You must not resell the service or any products or
services accessed by means of the service, or permit
any other person, other than adult members of your
household or others with your express permission
and under your personal supervision, to use your
user identification to access the service. You are
responsible for all use of the service, and all transactions
entered into by means of the service, using this
You must not use the service for any activities
which breach any laws, infringe any party's rights,
or breach any standards, content requirements or
codes promulgated by any relevant authority. You
must not use the service in any way which interferes
with other users or defames, harasses or menaces
anyone. You indemnify us from and against all actions,
claims, suits, demands, liabilities, costs or expenses
arising out of or in any way connected to use of
the service by you or any other person using your
membership identification or password.
You acknowledge that copyright subsists in all software,
including HTML code, provided in association with
the Service. You must not modify, copy, transmit,
display, perform, publish, license or create derivative
works from any information or software accessed by
means of the Service. Where copying or transmission
is expressly permitted, you must not change or delete
any author attribution or copyright notice.