"Welcome Back"

Re-Opening Update for Ayers Rock Resort

We are delighted to advise that in anticipation of the Northern Territory border restrictions being lifted, Ayers Rock Resort is planning to re-open for business on Saturday 1st August 2020

HOTELS

Sails in the Desert, The Lost Camel & Emu Walk Apartments will all open on 1 August, providing a range of accommodation options to suit differing styles and budgets.

At this stage Desert Gardens Hotel and the Outback Pioneer Hotel & Lodge remain closed with new bookings currently not accepted. Further information about the reopening of these hotels will be advised in due course.

Ayers Rock Campground will be open from June 19th for Northern Territory intrastate travellers. Beginning 15 July, the campground will open for regular guests (or as soon as the Northern Territory borders open).

RESORT DINING

Ilkari Restaurant located within Sails in the Desert will open daily for breakfast & dinner. An à la carte menu will replace the traditional buffet for both breakfast and dinner. The à la carte breakfast can continue to be pre-booked at your contracted buffet rate.

Walpa Bar also located within Sails in the Desert will open for dinner with a limited à l carte menu.

Within the Town Square Gecko’s Café will open daily for lunch and early dinner and will offer dine in or take away. The Kulata Academy Café will also open daily for a light breakfast and lunch.

In room dining across all three properties will be available 24/7.

TOURING

We are pleased to advise that all evening Field of Light tours and Sounds of Silence will reopen on 1 August, while Tali Wiru will resume on 15 August

A limited Free Guest Activity program has been developed and is available. Information will also be provided for guests upon check in

An extensive range of other touring options will be progressively available upon request.

COVID-19 HYGIENE

The health and wellbeing of our staff and guests is of the utmost importance. Therefore, upon reopening we will implement an enhanced standard of safety along with hygiene measures to meet a new level of expectation. In conjunction with industry leading health and safety partners and our preferred chemical & PPE suppliers we will employ a range of best practice measures for the effective management of COVID-19 across all areas of our business.

New Measures Include:

• Enhanced cleaning protocols including the daily use of hospital grade cleaning materials and regular deep cleaning of guest rooms and public areas
• Comprehensive safety and hygiene training for all staff including mandatory infection control training for COVID-19, which will be rigorously audited
• New guest contact measures in all outlets including social distancing protocols, availability of hand sanitiser, wipes & masks and contactless payments solutions where possible
• Enhanced food and safety standards including established new COVID-19 protocols with all employees to wear masks and gloves in the kitchen
• In addition, we will be working with our transport and touring partners to ensure best practice protocols are implemented with a Voyages staff member available for all departures to provide support and service as required.

SAILS IN THE DESERT REFURBISHMENT

The resort shutdown as a result of COVID-19 has provided us with a unique opportunity to fast track the guestroom refurbishment program at Sails in the Desert. We are therefore delighted to advise that all guests staying at Sails in the Desert from 1 August will be accommodated in a refurbished room.

The project is close to completion with works on the final block of rooms well underway and will be completed by the end of September 2020. Based on the scope of work we expect minimal impact to guests during this time.

SPECIAL OFFERS

To celebrate the re-opening, we are offering substantial discounts for 2, 3 or 4 nights stays from 1st August until 31st March 2021.